Our services are accessible with a referral from a health care provider with a valid practitioner ID, which includes physicians, physiotherapists and chiropractors. Imaging is not required prior to a referral.
Our team will contact you once a referral is received to book an appointment. Appointments are available with our team in person at our central location on Macleod Trail just south of the Stampede grounds, virtually through our consultation platform or by phone.
Registration paperwork will be sent by email to complete prior to the appointment or can be completed on arrival to the clinic. You will be asked for the following information:
- Any Current or Past Medical Conditions
- Surgeries (Past or Pending)
- Current Medications and Medication Allergies
If you have had imaging completed privately or out of Alberta, please forward the reports to our office prior to your visit.
All assessments with our multidisciplinary team are covered with a valid Alberta Health Care card. However, there may be treatments that are discussed with the patient that are not covered by Alberta Health.
During the initial visit, patients will be assessed by our multidisciplinary team. Our physiotherapists will first ask questions about your injury/condition and your past medical history as well as completing a physical examination. They will then confer with the physician who will review your previous imaging and diagnostic tests for your musculoskeletal condition or injury. The physician will personally see or speak with the patient during the first visit after reviewing their medical history, diagnostic tests and results of the physiotherapist’s physical examination.
Please wear comfortable clothes to allow our team to clearly examine the injured area. For shoulders, this would involve a tank top for women and for all lower leg areas please bring shorts.
Our multidisciplinary team will discuss your diagnosis and will work with you to develop a customized care plan that will best suit your needs. Your treatment plan may include:
- Diagnostic Imaging and Tests
- Injections / Pain Management
- Surgical Referral, if deemed a surgical candidate
- Referral to another Specialty, as applicable
We will arrange for follow up appointments with our team to monitor your progress with the recommended treatment plan.
A period of non-operative treatment focusing on an active exercise program may be recommended and in many cases can help patients recover without surgery. Our in-house physiotherapists have in depth knowledge of a wide range of conditions to provide patients with evidence based and quality care. We have collaborated with a number of providers across Alberta with a similar mindset to ensure patients receive quality and effective care.
Our experts can help determine what treatment options are best for patients and when further investigations are needed to guide this. We have diagnostic imaging services available on site for convenient and timely access.
Our team is committed to helping alleviate patient’s pain so that they can focus on their active rehabilitation program, get better sleep and get back to their activities. We have a physiatrist on staff who can assist with pain management as well as offering a comprehensive range of pain management options, including injections and Platelet Rich Plasma (PRP) in our on site interventional suite.
For patients who could benefit from surgical intervention, we can ensure they are directed to the best suited provider for their condition in a timely fashion.
Dr. Ian Lo runs his practice at Access Orthopaedics and we collaborate with our affiliated surgeons to provide coordinated care for patients requiring surgical care.