When our team books your appointment, you will receive an email from our secure video conferencing platform (Medeo Virtual Healthcare). This email will include a link. You will click on the link to create an account using your email and a newly generated password. Write these login credentials down and keep them handy! Once you have logged in, this confirms your appointment. 

If you don’t see an email from Medeo Virtual Healthcare, please check your junk/spam folder before contacting our office.

On the day of your appointment, you can go to www.medeohealth.com on your device (be sure to use the Google Chrome browser) and log in with your credentials. You can also use the Medeo Virtual Healthcare app to log in. Click on ‘Start Appointment’ and follow the prompts. 

Be sure to start the login process 10 minutes before your appointment time. The program will place you in a virtual waiting room, and the team will enter the videoconference at the time of your appointment.