We ask that you provide information about your injury or condition and general health. You should also prepare a list of any medical problems you may have, the surgeries you have had in the past, and a list of your medications and medication allergies. If you have access to previous private or out of [...]
If you have difficulties and cannot connect via the video platform, our team will promptly contact you by phone.
When our team books your appointment, you will receive an email from our secure video conferencing platform (Medeo Virtual Healthcare). This email will include a link. You will click on the link to create an account using your email and a newly generated password. Write these login credentials down and keep them handy! Once [...]
You will need a computer or device with a webcam and microphone with the Google Chrome browser installed. Alternatively, you can use a tablet or smartphone with the Medeo Virtual Healthcare application installed.
Access uses a secure video conferencing platform called Medeo Virtual Healthcare. This technology allows our team to assist with your injury or condition virtually. During your virtual consultation, we will ask questions about your injury and condition and ask you to perform a few movements and tests that the team can observe. The physician [...]
Appointments with our triage team are covered with a valid Alberta Health or Provincial Health Care card. There is a fee for physiotherapy appointments, but this may be covered in part or full by many extended health insurance plans.
We accept referrals from all physicians, physiotherapists, and chiropractors with a valid practitioner ID. Please note we are not able to see patients with a WCB injury/claim. A referral is not required to see one of our physiotherapists directly.
We are committed to creating a safe environment for our patients and providers. Our team is available for phone and virtual consultations in order to allow patients to receive our care from the safety of their own home.
Our spacious clinic provides ample room for ensuring proper physical distancing and we have protocols in place for screening and proper cleaning and hygiene.
Experienced Orthopaedic Surgeons, Neurosurgeons, Physiatrists, Primary Care Physicians and Physiotherapists.
Our assessments are covered with a valid Alberta Health Care Card and can be accessed by referral from a Physician, Physiotherapist, or Chiropractor with a valid practitioner ID.
